Hosting issues are more prevalent than desired, causing disruptions to user experiences and rendering companies or customers inaccessible online, among other complications.
Most problems are straightforward and mainly exist to consume your time and cause stress as you attempt to resolve them.
Some friendly reminders and professional tips are provided for dealing with hosting issues, such as website or hosting resale customer problems, even though some may appear ordinary, like forgetting to clean the cache occasionally.
1. Domains that are available at no cost.
Obtaining a domain at no cost may not pose an issue when the goal is to build a website for personal purposes.
In the context of company websites, this can greatly damage the company’s reputation by showing that they haven’t made any effort to provide a positive user experience.
If the client does not register the domain themselves, they could lose the patent rights if the company claims ownership.
Ensure that the website hosting provider is certified and authorized to register paid domains.
The website loads slowly.
Google highlights that over half of users leave a website if it takes longer than 3 seconds to load, emphasizing the importance of relying on your server to maintain your site’s availability.
You must also depend on swift and dependable servers to ensure fast loading for your site’s visitors and customers.
If your website is loading slowly, you can evaluate it using Think With Google’s checklist.
- Ensure that your website images are optimized, with each page ideally not exceeding 500 KB according to Google.
- Plugins, particularly in WordPress, can frequently slow down your website’s loading speed.
If you have exhausted all efforts to enhance your website’s loading speed, consider questioning the reliability of your hosting service.
The website has already been attacked by hackers.
Hacked website issues stem from security issues with your hosting, which is a crucial component of any hosting service.
If your website has been compromised, it’s a signal to alert you that your hosting provider is not offering sufficient security.
Check your hosting plan coverage first to address the issue.
A shared hosting plan is consistently the least secure choice, regardless of the hosting package you choose. However, make sure to review the following aspects:
- Find a web hosting provider with a protected data center.
- Verify if your web hosting provider provides security features like two-factor authentication.
- Inquire about the backup process to prevent data loss in case of a website hack by third parties.
If you have a larger company with greater potential access, you should think about upgrading to VPS or dedicated hosting.
“My design is totally incorrect.”
Have you ever encountered a situation where a website project looked fine offline, but once it was uploaded to the server, everything appeared disorganized and misplaced, as if none of the layout or design elements were functioning correctly?
Hosting issues such as these occur due to the absence of the site’s cascade style sheet file (CSS).
Try redirecting the CSS files or your entire site from backup copies.
This typically involves retrieving a CSS file that wasn’t transmitted initially. If this method is unsuccessful, you must determine the appropriate location for your CSS file and relocate it there.
Five. Common IP
When a website is hosted on a shared server, it shares the same IP address with other websites.
If any of the websites send infected emails or engage in spamming, their IP address will be blacklisted by email servers, making it hard for your company to reach customers.
To avoid this issue, you can either ask for a separate IP address from your hosting provider or utilize specialized email marketing software.
6. Support that is not effective
Nobody is exempt from encountering hosting issues. This is why it is crucial for the support provided by the hosting company to be effective in resolving these problems promptly.
An inactive website can result in the loss of numerous customers and lead to a decreased conversion rate, ultimately causing significant harm to your company by the month’s end.
Having dependable customer service can prevent this issue. Some hosting providers do not prioritize this service.
Inadequate customer support can lead to a loss in revenue when your site’s performance is affected.
This issue can be resolved by either changing the lodging or examining the support service prior to utilizing it.
At Hostbits, we have close communication with our customers and provide assistance through various platforms like phone, WhatsApp, email, and tickets.
Misleading advertisements
There are many unfamiliar companies in the market providing quality services at significantly lower prices than established companies.
Such projects typically lack the necessary structure to fulfill their promises.
The individuals involved in the business lack seriousness, ethics, and are unlikely to offer proper technical support when issues arise.
Rely on Hostbits to prevent problems with website hosting.
Prefer companies with established experience and credibility in the market as they are transparent, possess appropriate infrastructure, and offer prices that align with their services.
