The term netiquette refers to the etiquette rules that must be followed on the internet, particularly in corporate email communications.
Writing a professional and polished email reflects the company’s seriousness, elegance, and professionalism. Here are 6 tips for using corporate email effectively.
Utilize the Portuguese language accurately.
It is crucial to carefully review corporate emails for spelling and grammar mistakes before sending them to ensure accuracy in labeling.
Another useful suggestion is to have an online dictionary bookmarked in your web browser to quickly and easily look up how a word is spelled.
Be courteous and direct
Emails should be composed in an objective manner, providing concise and accurate information. It is crucial to maintain a polite tone, even when feeling anxious or upset towards the recipient.
Good education also relies on properly ending a text or email with a signature, which may include terms like “sincerely” or “kind regards”.
Avoid using informal language or regional expressions.
In today’s interconnected world, it is typical for businesses to use email to communicate with individuals and companies in various regions of Brazil and even internationally.
Local slang or expressions should be avoided in order to maintain professionalism, as different regions may not be familiar with certain terms due to the cultural diversity within the country.
Avoid using the company email for personal communication.
The company’s email should be used strictly for professional communication, not for personal messages like those between friends or family. Remember that you are a representative of the company and should maintain a high level of professionalism in your email communication.
It is advisable to use a separate email for personal communication without any mention of your job.
Avoid using the “respond to all” feature unless it is absolutely needed.
HR or internal communication departments in companies often utilize email to distribute messages to all employees simultaneously by creating recipient lists.
Be cautious when replying to messages in a group email, and respond only if your message is relevant to everyone; otherwise, reply directly to the sender.
Avoid writing in the tall container.
Writing in all capital letters on the internet can convey a sense of nervousness or shouting, so it’s best to avoid it to prevent misinterpretations of your message.
By following these guidelines for crafting a corporate email, you will enhance your professional reputation. Feel free to share any doubts or additional netiquette recommendations in the comments section.