Cloudly Daily

Tag: issues

  • How can issues with website hosting be prevented?

    How can issues with website hosting be prevented?

    The Brazilian website hosting market is currently thriving, with over 3.8 million “.br” domains registered, as reported by NIC.BR.

    Many of your company’s rivals are actively competing for customers online due to the large number of existing websites.

    Imagine your website being offline for approximately three hours due to the hosting service you selected.

    Have you considered how many potential customers your business could lose during this time? And what about competitors who have invested in better services, could benefit from your lack of organization?

    To prevent your company from experiencing such issues, we will discuss typical problems associated with substandard accommodations and offer tips on avoiding them. Ready to begin?

    1. Domains that are available at no cost

    Obtaining a free domain may not appear to be an issue when aiming to develop a website for personal purposes.

    In the context of corporate websites, this can be extremely damaging to the company’s reputation, as it shows that they have not made any effort to provide a positive user experience.

    When the client fails to register the domain in their own name, they run the risk of losing patent rights if the company they hired claims ownership by registering it themselves.

    Ensure that the hosting company is certified and authorized to register paid domains.

    2. IP address shared by multiple users.

    When a web page is hosted on a shared server, it shares the same IP address with other websites.

    If any of the websites send infected emails or engage in spamming, their IP address will be blacklisted by email servers, making it challenging for your company to reach customers.

    To avoid this issue, ask for a dedicated IP address from your hosting provider or utilize specialized Email Marketing software.

    Misleading advertisements

    There are many lesser-known companies in the market providing top-notch services at significantly lower prices than established firms.

    Projects like this typically lack the necessary structure to fulfill their promises.

    The individuals involved in the company lack professionalism, ethics, and are unlikely to offer proper technical assistance when issues emerge.

    Prioritize companies with established experience and credibility in the market as they are transparent, have a proper infrastructure, and set prices in line with their offerings.

    4. Substandard technical assistance

    It is crucial to assess the quality of technical support when selecting a reliable hosting service, as all services of this kind are prone to issues.

    During those times, it is crucial to have confidence in a skilled and attentive support team.

    Look for the operating hours and contact technical support via email, phone, and chat to draw conclusions before signing a plan.

    Engage the services of a reliable web hosting provider

    The most effective way to avoid future issues at your company is to prioritize the company’s reputation in terms of service quality and technical support.

    Analyze the company’s clients, assess the page response time, and consider reaching out to gather their feedback.

    Visit our blog to find all the information you need about hosting websites if you are still unfamiliar with this type of evaluation.

  • 7 Hosting Issues and How to Prevent Them

    7 Hosting Issues and How to Prevent Them

    Hosting issues are more prevalent than desired, causing disruptions to user experiences and rendering companies or customers inaccessible online, among other complications.

    Most problems are straightforward and mainly exist to consume your time and cause stress as you attempt to resolve them.

    Some friendly reminders and professional tips are provided for dealing with hosting issues, such as website or hosting resale customer problems, even though some may appear ordinary, like forgetting to clean the cache occasionally.

    1. Domains that are available at no cost.

    Obtaining a domain at no cost may not pose an issue when the goal is to build a website for personal purposes.

    In the context of company websites, this can greatly damage the company’s reputation by showing that they haven’t made any effort to provide a positive user experience.

    If the client does not register the domain themselves, they could lose the patent rights if the company claims ownership.

    Ensure that the website hosting provider is certified and authorized to register paid domains.

    The website loads slowly.

    Google highlights that over half of users leave a website if it takes longer than 3 seconds to load, emphasizing the importance of relying on your server to maintain your site’s availability.

    You must also depend on swift and dependable servers to ensure fast loading for your site’s visitors and customers.

    If your website is loading slowly, you can evaluate it using Think With Google’s checklist.

    • Ensure that your website images are optimized, with each page ideally not exceeding 500 KB according to Google.
    • Plugins, particularly in WordPress, can frequently slow down your website’s loading speed.

    If you have exhausted all efforts to enhance your website’s loading speed, consider questioning the reliability of your hosting service.

    The website has already been attacked by hackers.

    Hacked website issues stem from security issues with your hosting, which is a crucial component of any hosting service.

    If your website has been compromised, it’s a signal to alert you that your hosting provider is not offering sufficient security.

    Check your hosting plan coverage first to address the issue.

    A shared hosting plan is consistently the least secure choice, regardless of the hosting package you choose. However, make sure to review the following aspects:

    • Find a web hosting provider with a protected data center.
    • Verify if your web hosting provider provides security features like two-factor authentication.
    • Inquire about the backup process to prevent data loss in case of a website hack by third parties.

    If you have a larger company with greater potential access, you should think about upgrading to VPS or dedicated hosting.

    “My design is totally incorrect.”

    Have you ever encountered a situation where a website project looked fine offline, but once it was uploaded to the server, everything appeared disorganized and misplaced, as if none of the layout or design elements were functioning correctly?

    Hosting issues such as these occur due to the absence of the site’s cascade style sheet file (CSS).

    Try redirecting the CSS files or your entire site from backup copies.

    This typically involves retrieving a CSS file that wasn’t transmitted initially. If this method is unsuccessful, you must determine the appropriate location for your CSS file and relocate it there.

    Five. Common IP

    When a website is hosted on a shared server, it shares the same IP address with other websites.

    If any of the websites send infected emails or engage in spamming, their IP address will be blacklisted by email servers, making it hard for your company to reach customers.

    To avoid this issue, you can either ask for a separate IP address from your hosting provider or utilize specialized email marketing software.

    6. Support that is not effective

    Nobody is exempt from encountering hosting issues. This is why it is crucial for the support provided by the hosting company to be effective in resolving these problems promptly.

    An inactive website can result in the loss of numerous customers and lead to a decreased conversion rate, ultimately causing significant harm to your company by the month’s end.

    Having dependable customer service can prevent this issue. Some hosting providers do not prioritize this service.

    Inadequate customer support can lead to a loss in revenue when your site’s performance is affected.

    This issue can be resolved by either changing the lodging or examining the support service prior to utilizing it.

    At Hostbits, we have close communication with our customers and provide assistance through various platforms like phone, WhatsApp, email, and tickets.

    Misleading advertisements

    There are many unfamiliar companies in the market providing quality services at significantly lower prices than established companies.

    Such projects typically lack the necessary structure to fulfill their promises.

    The individuals involved in the business lack seriousness, ethics, and are unlikely to offer proper technical support when issues arise.

    Rely on Hostbits to prevent problems with website hosting.

    Prefer companies with established experience and credibility in the market as they are transparent, possess appropriate infrastructure, and offer prices that align with their services.

  • Understand the reasons and learn how to address issues with outdoor ventilation.

    Understand the reasons and learn how to address issues with outdoor ventilation.

    An offline or unreliable website poses a significant issue for online stores that require a constantly available webpage to conduct business.

    Large companies such as American and Submarino Stores are affected by the issue, which could be linked to their hosting provider.

    If you have felt this way and are unsure how to resolve it, we have outlined several straightforward steps for you to take when your website is not functioning.

    Continue reading to discover more!

    How can you determine if a website is offline?

    There are several methods to determine if a website is truly down or if there are other reasons why your page is not loading.

    To identify a website that is no longer on the air, you can follow these steps:

    Verify your internet connection.

    Sometimes a website may fail to load fully because of issues with our internet connection.

    Ensure that the issue does not originate from your network before proceeding with any other actions.

    Try opening different pages and inspect your modem by following the instructions provided by your service provider.

    You can attempt to access the smartphone by turning off your wifi and using your mobile data instead.

    Employ external resources

    External verification tools can be used to detect a website that is not currently live.

    They are simple to use because all you need to do is enter your domain address in the search bar.

    Next, we pick out the top items for you.

    • Beyond the atmosphere
    • Down Detector’s source.
    • Is the website currently experiencing technical issues?
    • Is it down for everyone or just me?

    Access the control panel for hosting.

    We recommend accessing the hosting control panel to identify the issue at the source.

    Most servers offer crucial data to monitor webpage availability, such as memory usage, CPU performance, and running processes.

    Check if the issue lies with your IP address.

    If your website is online but inaccessible, it is possible that your IP address is restricted.

    IP addresses may be temporarily blocked by the server firewall for security purposes.

    To fix the blocked IP problem, you need to get in touch with your hosting provider’s customer support.

    Off-air webpage: What are the primary reasons and their solutions?

    When your website is down, the initial step is to determine the reason for the outage. Here are the main causes of site inactivity to consider:

    Server Error

    Issues with setup or configuration in your hosting environment may result in server errors, which can then cause the website to go offline.

    This may occur due to various factors, like a file containing a spelling mistake, leading to the frequent occurrence of error message 500.

    Domain that has passed its expiration date

    Registering a domain is a crucial step in launching a website and securing exclusive ownership of the web address.

    The domain registration has a deadline that, if missed, can result in your website being offline.

    The cycle may occur every month, every semester, or every year, so it’s important to be vigilant and renew at the right time.

    It is crucial to have a method to verify when it is necessary to renew your domain and promptly make the payment if it has expired.

    Wait for the DNS propagation.

    If the DNS settings or domain name server have been modified, such as during a website transfer, it is necessary to allow time for the DNS propagation to complete.

    If your website is down, it is probable that the update has not finished. The process typically takes between 48 and 72 hours.

    Account on hold

    Sites can be suspended for a variety of reasons, often due to failure to renew your hosting service.

    If your account is suspended, your website will not be accessible, and attempting to visit it will lead you to an error message similar to the one shown above.

    Failure to utilize server resources

    Before selecting a hosting service, it is important to assess if the server’s features in the selected plan will be adequate for your needs.

    Websites that receive high traffic or experience sudden spikes during certain times, like Black Friday, can overwhelm the servers.

    This often occurs, particularly in shared accommodations with usage restrictions.

    You can recognize this issue by the error message “no server response” or error 508.

    Redirect Loop Error

    Numerous URL redirects can cause a website to go offline.

    The browser may fail to load your page if it does not comprehend the command.

    To ensure that a redirect loop is not causing an off-air site, attempt to access it using a different web browser.

    Programming mistakes

    Mistakes in website coding can result in a negative impact, particularly on pages that utilize PHP programming.

    This could lead to certain pages on your website not loading properly.

    Investigate if there have been any recent modifications to your website code to determine if that is the case.

    How can one reduce the frequency of a website going offline?

    Your website represents your business and serves as a key interaction point for customers. Downtime problems can damage your reputation, frustrate customers, and result in financial losses.

    Unexpected and frequent interruptions are not typical, although some disruptions are to be expected.

    No hosting company can promise 100% uptime.

    Websites such as Facebook, Instagram, and Twitter also experience occasional periods of inactivity.

    If you are fed up with dealing with issues with a website that is frequently down, it’s important to take action and prepare for the problem.

    Perhaps it’s time to change servers and invest in a plan that can effectively handle your website’s traffic needs, ensuring it remains accessible around the clock, even during peak hours.

    Minimize your website’s downtime using Hostbits!

    Websites play a crucial role for businesses to engage with their customers in a fiercely competitive environment, requiring more than just quality content.

    They must be accessible around the clock, every day of the week, from any location, with easy-to-use drive support.

    Hostbits provides all these benefits while allowing you to choose a hosting service that aligns with your needs. Click on the banner below to learn more.