An offline or unreliable website poses a significant issue for online stores that require a constantly available webpage to conduct business.
Large companies such as American and Submarino Stores are affected by the issue, which could be linked to their hosting provider.
If you have felt this way and are unsure how to resolve it, we have outlined several straightforward steps for you to take when your website is not functioning.
Continue reading to discover more!
How can you determine if a website is offline?
There are several methods to determine if a website is truly down or if there are other reasons why your page is not loading.
To identify a website that is no longer on the air, you can follow these steps:
Verify your internet connection.
Sometimes a website may fail to load fully because of issues with our internet connection.
Ensure that the issue does not originate from your network before proceeding with any other actions.
Try opening different pages and inspect your modem by following the instructions provided by your service provider.
You can attempt to access the smartphone by turning off your wifi and using your mobile data instead.
Employ external resources
External verification tools can be used to detect a website that is not currently live.
They are simple to use because all you need to do is enter your domain address in the search bar.
Next, we pick out the top items for you.
- Beyond the atmosphere
- Down Detector’s source.
- Is the website currently experiencing technical issues?
- Is it down for everyone or just me?
Access the control panel for hosting.
We recommend accessing the hosting control panel to identify the issue at the source.
Most servers offer crucial data to monitor webpage availability, such as memory usage, CPU performance, and running processes.
Check if the issue lies with your IP address.
If your website is online but inaccessible, it is possible that your IP address is restricted.
IP addresses may be temporarily blocked by the server firewall for security purposes.
To fix the blocked IP problem, you need to get in touch with your hosting provider’s customer support.
Off-air webpage: What are the primary reasons and their solutions?
When your website is down, the initial step is to determine the reason for the outage. Here are the main causes of site inactivity to consider:
Server Error
Issues with setup or configuration in your hosting environment may result in server errors, which can then cause the website to go offline.
This may occur due to various factors, like a file containing a spelling mistake, leading to the frequent occurrence of error message 500.
Domain that has passed its expiration date
Registering a domain is a crucial step in launching a website and securing exclusive ownership of the web address.
The domain registration has a deadline that, if missed, can result in your website being offline.
The cycle may occur every month, every semester, or every year, so it’s important to be vigilant and renew at the right time.
It is crucial to have a method to verify when it is necessary to renew your domain and promptly make the payment if it has expired.
Wait for the DNS propagation.
If the DNS settings or domain name server have been modified, such as during a website transfer, it is necessary to allow time for the DNS propagation to complete.
If your website is down, it is probable that the update has not finished. The process typically takes between 48 and 72 hours.
Account on hold
Sites can be suspended for a variety of reasons, often due to failure to renew your hosting service.
If your account is suspended, your website will not be accessible, and attempting to visit it will lead you to an error message similar to the one shown above.
Failure to utilize server resources
Before selecting a hosting service, it is important to assess if the server’s features in the selected plan will be adequate for your needs.
Websites that receive high traffic or experience sudden spikes during certain times, like Black Friday, can overwhelm the servers.
This often occurs, particularly in shared accommodations with usage restrictions.
You can recognize this issue by the error message “no server response” or error 508.
Redirect Loop Error
Numerous URL redirects can cause a website to go offline.
The browser may fail to load your page if it does not comprehend the command.
To ensure that a redirect loop is not causing an off-air site, attempt to access it using a different web browser.
Programming mistakes
Mistakes in website coding can result in a negative impact, particularly on pages that utilize PHP programming.
This could lead to certain pages on your website not loading properly.
Investigate if there have been any recent modifications to your website code to determine if that is the case.
How can one reduce the frequency of a website going offline?
Your website represents your business and serves as a key interaction point for customers. Downtime problems can damage your reputation, frustrate customers, and result in financial losses.
Unexpected and frequent interruptions are not typical, although some disruptions are to be expected.
No hosting company can promise 100% uptime.
Websites such as Facebook, Instagram, and Twitter also experience occasional periods of inactivity.
If you are fed up with dealing with issues with a website that is frequently down, it’s important to take action and prepare for the problem.
Perhaps it’s time to change servers and invest in a plan that can effectively handle your website’s traffic needs, ensuring it remains accessible around the clock, even during peak hours.
Minimize your website’s downtime using Hostbits!
Websites play a crucial role for businesses to engage with their customers in a fiercely competitive environment, requiring more than just quality content.
They must be accessible around the clock, every day of the week, from any location, with easy-to-use drive support.
Hostbits provides all these benefits while allowing you to choose a hosting service that aligns with your needs. Click on the banner below to learn more.